There are three basic differences in the reactions of optimists and pessimists. The first difference is that the optimist sees a setback as temporary, while the pessimist sees it as permanent. The optimist sees an unfortunate event, such as an order that falls through or a sales call that fails, as a temporary event, something that is limited in time and that has no real impact on the future. The pessimist, on the other hand, sees negative events as permanent, as part of life and destiny.
E+R=O Event+Response= The Outcome
I have found that being honest is the best technique I can use. Right upfront, tell people what you’re trying to accomplish and what you’re willing to sacrifice to accomplish it.
